PRIVACY POLICY

Last Updated: December 26, 2024 

 

1. Introduction 

Syracuse Indoor Pickleball, Inc. (“we,” “our,” or “us”), operating www.syracuseindoorpickleball.com, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. 

2. Contact Information 

 If you have questions about this Privacy Policy or our data practices, please contact us at: 

Syracuse Indoor Pickleball, Inc. 

3773 Doyle Rd 

Baldwinsville, NY 13027 

Email: [email protected] 

3. Information We Collect 

3.1 Information You Provide to Us 

– Name and contact information 

– Billing and payment information 

– Court booking preferences and history 

– Account credentials 

– Communication preferences 

– Any other information you choose to provide 

3.2 Information Automatically Collected 

– IP address 

– Browser type and version 

– Device information 

– Usage data 

– Cookies and similar tracking technologies 

– Time and duration of visits 

– Pages viewed 

4. How We Use Your Information 

We process your personal data for the following purposes: 

– To provide and maintain our services 

– To process your court bookings and payments 

– To communicate with you about bookings and services 

– To send you important service updates 

– To improve our website and services 

– To comply with legal obligations 

– To protect our legal rights and prevent misuse 

5. Legal Basis for Processing (GDPR) 

For users in the European Economic Area (EEA), we process personal data under the following legal bases: 

– Contract performance 

– Legal compliance 

– Legitimate interests 

– Consent (where applicable) 

6. Data Retention 

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.  

7. Your Data Protection Rights 

Under GDPR and other applicable laws, you may have the following rights: 

– Right to access 

– Right to rectification 

– Right to erasure 

– Right to restrict processing 

– Right to data portability 

– Right to object 

– Rights related to automated decision-making 

– Right to withdraw consent 

8. Data Security 

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. 

9. Third-Party Services 

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to read their privacy policies. 

10. Children’s Privacy 

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. 

11. International Data Transfers 

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws. 

12. Cookies and Tracking Technologies 

We use cookies and similar tracking technologies to collect and track information about your browsing activities. You can control cookies through your browser settings. 

13. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. 

14. Your Choices 

You may choose not to provide certain personal information, but this may limit your ability to use certain features of our services. You can also opt-out of marketing communications while continuing to receive service-related notifications. 

15. California Privacy Rights 

California residents may have additional rights regarding their personal information under the California Consumer Privacy Act (CCPA) and other state laws.  

16. Compliance and Complaints 

If you believe we have not adequately addressed your privacy concerns, you have the right to file a complaint with your local data protection authority.